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Thursday, January 11, 2007

Can you change as fast as the market does?

There are many benefits to knowing who your customers are - including the ability to rapidly respond to changing market conditions. In just three weeks from the date Manhattan banned trans-fats, Bunge launched this conversion promotion to its customers of products containing trans-fats.

Communicated via the ExtraPoints newsletter and postcards versioned for buyers and non-buyers, this promotion allowed Bunge to offer street customers a compelling trial offer without the cost of an in-person sales call. (And it will just take a "click of a mouse" to replicate when other states follow suit.)

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